jillispin Privacy Policy

jillispin ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who use the jillispin platform at jillispin.org (the "Platform"). This Privacy Policy describes how jillispin collects, uses, stores, shares, and protects personal information in connection with the operation of the Platform.

This policy is written in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. jillispin takes its obligations as a personal information controller seriously and has implemented appropriate technical and organizational measures to safeguard the personal data entrusted to us by our players.

By registering an account on jillispin or by continuing to use the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Privacy Policy.

For the purposes of applicable data protection legislation, jillispin acts as the personal information controller in respect of the personal data collected through the Platform. As the data controller, jillispin determines the purposes and means of processing your personal data.

If you have any questions about how jillispin processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer at the contact details provided in Section 16 of this policy.

jillispin collects the following categories of personal data from players:

• Identity Data: Full legal name, date of birth, government-issued identification number, and copies of identity documents submitted for KYC verification.
• Contact Data: Email address, mobile phone number, and residential address.
• Financial Data: Payment method details (e.g., GCash account reference, BDO or BPI account details), transaction history, deposit and withdrawal records.
• Account Data: Username, account preferences, gaming history, bonus usage, and responsible gaming settings.
• Technical Data: IP address, device type, browser type and version, operating system, and session data collected automatically when you access the Platform.
• Usage Data: Information about how you interact with the Platform, including pages visited, games played, time spent, and click patterns.
• Communications Data: Records of your communications with jillispin's support team, including chat logs and email correspondence.

jillispin does not collect sensitive personal information (such as racial or ethnic origin, political opinions, or health data) unless specifically required for responsible gaming compliance purposes and with your explicit consent.

jillispin collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically through cookies, log files, and similar tracking technologies when you access and use the Platform.
• Third-party sources: Identity verification data from KYC service providers, fraud prevention data from anti-money laundering screening services, and payment confirmation data from payment processors such as GCash and PayMaya.

jillispin uses the personal data we collect for the following purposes:

• To create and manage your jillispin account and verify your identity in accordance with KYC requirements.
• To process deposits, withdrawals, and other financial transactions on the Platform.
• To provide customer support and respond to your inquiries and complaints.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
• To enforce our Terms and Conditions and protect the integrity of the Platform.
• To detect, investigate, and prevent fraud, cheating, and other prohibited activities.
• To personalize your experience on the Platform and improve our services based on usage patterns.
• To send you account-related communications, including transaction confirmations and security alerts.
• To send promotional communications where you have opted in to receive them, and to administer bonuses and promotions.
• To support responsible gaming initiatives, including monitoring for signs of problem gambling and administering self-exclusion requests.

jillispin processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery.
• Legal obligation: Processing necessary to comply with applicable laws and regulations, including KYC, AML, and CTF requirements.
• Legitimate interests: Processing carried out for jillispin's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent, such as the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jillispin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory requirements.
• Game software providers: Licensed third-party game developers whose software powers the games available on the jillispin Platform.
• IT and platform service providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by law or in response to a valid legal request.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of jillispin's business.

All third parties with whom jillispin shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary.

Some of jillispin's service providers and technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jillispin takes appropriate steps to ensure that such transfers are carried out in compliance with the Data Privacy Act of 2012 and that adequate protections are in place to safeguard your personal data.

These safeguards may include contractual clauses that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law, or reliance on the recipient's participation in a recognized data protection framework.

jillispin retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general principle:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Support communications are retained for a period of three (3) years from the date of the last interaction.
• Technical and usage data collected via cookies and log files is retained for shorter periods as described in our Cookies Policy.

When personal data is no longer required, jillispin will securely delete or anonymize it in accordance with our data retention procedures.

jillispin uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, maintain your session, and analyze how the Platform is used. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the Platform to function correctly. These cannot be disabled without affecting core functionality such as login sessions and security features.
• Functional cookies: Used to remember your preferences and settings, such as language and display options, to provide a more personalized experience.
• Analytical cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping jillispin identify areas for improvement.
• Session cookies: Temporary cookies that expire when you close your browser, used to maintain your session while you are actively using the Platform.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jillispin Platform. Continued use of the Platform without changing your cookie settings constitutes acceptance of our use of cookies as described in this policy.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jillispin:

• Right to be informed: The right to be told how your personal data is being collected and used, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jillispin holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, please contact jillispin's support team using the contact details in Section 16. jillispin will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

The jillispin Platform is strictly intended for individuals who are at least 21 years of age. jillispin does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age requirement, we will take immediate steps to delete that data and close the associated account.

If you believe that a minor has registered on the jillispin Platform, please contact our support team immediately so that we can investigate and take appropriate action.

jillispin implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jillispin Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data on a need-to-know basis.
• Regular security assessments and vulnerability testing of the Platform and its infrastructure.
• Staff training on data protection obligations and information security best practices.
• Incident response procedures to detect, report, and address personal data breaches in a timely manner.

While jillispin takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

The jillispin Platform may contain references to third-party services, such as payment processors. jillispin is not responsible for the privacy practices of any third-party services and encourages you to review the privacy policies of any third parties with whom you interact in connection with your use of the Platform.

This Privacy Policy applies solely to personal data collected by jillispin through the Platform and does not cover data collected by third-party services operating independently of jillispin.

jillispin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or the services we offer. When material changes are made, we will notify registered players via email or a prominent notice on the Platform, and the "Last Updated" date at the top of this page will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how jillispin protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jillispin handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

Email: [email protected]

General Support: [email protected]

jillispin will acknowledge receipt of your inquiry within five (5) business days and will endeavor to provide a full response within thirty (30) days of receiving a verified request.